Netflix not working windows 10. Windows 10 Netflix app does not work any more (stuck on loading screen, then closes it itself)
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Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen.Windows 10 Netflix app does not work any more (stuck on loading - Microsoft Community |
Netflix not working windows 10. How to Fix Netflix App Not Working on Windows 10 Computers
Check if your connection is slower than our recommended speeds and contact your internet service provider if you need help. Connections like mobile hotspots, cellular, or satellite networks might be too slow to use Netflix. If the date and time on your device are significantly different from the current date and time, you will have a problem playing your TV show or movie.
If you're not already at the main menu, hold the PS button in the middle of the controller, select Quit , then select Yes to return to the home screen. Press the O button to return to the Date and Time screen.
If you're not already on the home screen, hold the PS3 button in the middle of the controller, select Quit , then select Yes. Immediately after pressing X , press and hold both Start and Select until you see a message asking, Do you want to reset your Netflix settings and re-register? Turn off or unplug your video game console. Unplug your modem and your wireless router, if it's a separate device from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on.
If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on. Turn your game console back on and try Netflix again. If the date and time on your device are significantly different from the current date and time, your video won't play correctly. To set the time:. If you're not on the main menu, hold the PS button in the middle of the controller.
Select Quit , then select Yes to return to the home screen. If you're not already on the home screen, hold the PS button in the middle of the controller, select Close Application , then select OK. Contact your internet service provider. Select Wired Network or Wireless Network depending on your connection method. Go to Settings and choose System Settings. If you do not see Clear System Cache , check a different storage device. Highlight the Netflix app and press the Menu button on the controller.
In the Apps section, select Netflix. Once the app has finished downloading, select Launch to sign in and try Netflix again. Keep your router in an open space off the floor. Routers get better reception when on a desk or bookshelf. Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off.
Refresh any outdated Netflix information stored on your iPhone, iPad, or iPod touch by resetting the app. Slide the Reset switch to the On position. Open the App Store and search for "Netflix. If you can't find the Netflix app in the App Store, go to the Apple support site for help. Under Allowed Content , select Websites. If you have any problems during this process or want to know more about restrictions on your iOS device, visit Apple's support article about Understanding Restrictions.
For this step, leave your device and all of your home network equipment powered off and unplugged as a group for 30 seconds before plugging each device back in one by one. Turn off your mobile device. Turn your device back on and try Netflix again. In iOS 6, press and hold on each app until a red badge with a line through it appears. Then tap the badge to close each app. Tap the Home button to return to the Home screen, then try Netflix again. If you've changed the connection settings on your device, you'll need to change them back to default.
Press and hold the center of your remote's touch surface or clickpad until the Netflix icon starts to shake. Search for Netflix to find the app, then select Install. Double tap the Home button on your remote.
Press and hold the Menu button on the Apple TV remote until you're back on the home screen. Once you have reset the device, reconnect it to your Netflix account. Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix from the home screen and follow the prompts to reactivate the app. Highlight the Netflix app and press the star key on the remote. Turn off or unplug your streaming media player. Turn your streaming media player back on and try Netflix again.
If these steps don't help, Samsung may have other suggestions. Or, try watching Netflix on a different device. Select Netflix from the top row, then select Update. Use the steps found in this article under All other Smart TVs instead. If no update was available or if you are still experiencing this problem after updating, continue troubleshooting below.
Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home.
Blu-ray player. When does Netflix freeze or become unresponsive? When you open the app. Sign out of Netflix. From the Netflix Home screen, open the menu on the left. Select Get Help or Settings. Select Sign out. If you're on an error screen: Select More Details. Select Sign out or Reset. Restart your device. Unplug your device from power. Plug your device back in. Turn your device on and try Netflix again. Contact the manufacturer. Your device is having a hardware or software problem that only the manufacturer can solve.
Contact the device manufacturer and ask for help: Updating to the latest firmware for the device. Performing a factory reset. If the manufacturer can't help, try watching Netflix on a different device.
When you try to play a TV show or movie. At any other time. Shut down your computer. Leave your computer off for at least 10 seconds.
Turn it back on, then try Netflix again. Sign in to Netflix Select Sign In from the top right corner of the screen. After signing in, try Netflix again. Restart your computer. Clear the Netflix cookie from your web browser. Select Sign In and enter your Netflix email and password. Try Netflix again.
Restart your home network. Turn off your device. Unplug your modem and router from power. Wait 30 seconds.
Plug in your modem. Wait 1 minute. Plug in your router. Some modems and routers might take longer to reconnect. PlayStation 3. Check if your network can play Netflix. Private networks: Check if your connection is slower than our recommended speeds and contact your internet service provider if you need help. Check the date and time settings. For Japanese PlayStations, use X instead of O to cancel the selection whenever O is referenced in the troubleshooting steps below.
PlayStation 4. To set the time: From the main menu, navigate to Settings. Select Date and Time. Select Date and Time Settings. Select Set Using Internet. Select Set Automatically , if the box isn't already checked.
Select Set Now. Uninstall and reinstall the Netflix app. Begin from the PS4 home screen. Press the Options button on the controller. Select Delete. Select OK. Yes No. Sorry this didn't help. For your questions. Yes, it only happens on the Desktop App. Yes, I am able to use all the other apps from the store.
No, I don't have any proxy setting enabled on my computer. But Netflix did say a lot of people have called in regarding the same issue. Hi, I too have this issue after install of Windows 10 on new buy pc, and similarly have tried reinstalling, and run Windows 10 app trouble-shooter with no results or success.
I've tried searching for other sources of support with issue but drawn a blank so far. I'm in UK. Same issue here. Fresh install of Windows 10 yesterday and Netflix starts and goes away within 5 seconds or so.
Funny thing is I had a fresh install of Windows 10 on the 29th which dies yesterday morning. Thousands of event viewer errors after installing Cinema 4D. An important application i use for work. I have not reinstalled it yet. When i had that that install of windows 10, the Netflix app worked perfect.
Now its is doing what everyone here is saying. Came back in and resumed watching. After seconds of playback, the screen went black, still had audio. If I touched the screen, the video playback came back. Once the toolbar auto-hides again, seconds of video playback, and then black screen again.
Online chat with Netflix support. They escalated me and said I should receive a phone call in days. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
I recently downloaded windows 10 today. I've been having a lot of trouble trying to get the Netflix app to work. It works on google chrome and internet explorer but not the app at all. I'm keep getting the error message System Configuration Error There is a problem with the Windows media element that is preventing playback. Please make sure you have the latest Windows Updates and Video Drivers installed.
I checked all my drivers and everything. Everything is fully up to date. I tried reinstalling the desktop app but still getting the same issue. When I got too annoyed by it I ended up calling Netflix support and they said they couldn't do anything about it.
It was Windows 10 it's self. That I have to contact Microsoft to get it fixed. Does anyone know a work around or a solution that can fix this issue. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question
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